Become a Mystery Shopper

Help businesses improve their customer experience

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I love being able to shop with a purpose; the spending money is also a nice reimbursement.

Stay-at-国际真人游戏app下载home mom

Objectively evaluating customer service has given me new insights into the challenges faced by business owners and managers.


I like the free fast food meals and gasoline; it’s great for a student on a budget.

College Student

It's free to sign up! It pays! It’s important!

As a Market Force mystery shopper, you’ll get paid to eat and shop for free at your favorite brands.

Mystery shoppers make an impact in their local communities by helping stores, restaurants, and banks become better places for consumers like you to visit. Mystery shopping drives real improvement for future customers in areas such as customer service, product selection, and cleanliness.

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Awards & Accreditations

A+ rating from the Better Business Bureau®

We are proud of our A+ rating from the Better Business Bureau, which we've maintained over the years and which was renewed in 2019. When you sign up for our mystery shopping program, you know it's a company you can trust.

Recognized by MSPA

For the third year in a row, we're pleased to have been awarded the MSPA Shoppers' Choice Award as voted by North American shoppers. Thank you, shoppers, for your vote of confidence! Learn more about the MSPA.

Mystery shopping solved

A mystery shopping assignment involves independent contractors posing as “shoppers”. They are paid to visit their local brands as a regular customer would, and report back on various aspects of their experience.

Shop on-the-go

Our mobile app, Eyes:On™, allows Market Force mystery shoppers to complete shops on-the-go. From the convenience of your iPhone, iPad or Android device, you can view a map of available shops near you, schedule a shop, complete the shop, enter your report and even take pictures.

The best brands

Shop opportunities include some of the biggest brands, some of which you may already visit, such as gasoline stations, fast food establishments, sit-down restaurants, grocery stores, drug stores, wireless telephone providers, fashion brands, etc.

Mystery money

In return for your work, you’ll receive a shopper payment and/or a reimbursement for free purchases or meals.

My mystery shopper job allows me to feel as if I am still a part of the business world and I know my evaluations are helping to improve customer service.

Retired Executive

It gives me something very different and interesting to do on weekends and during my lunch hour. I consider mystery shopping to be my hobby.

Administrative Assistant

Worried about mystery shopping scams?

Learn more about what you should look out for and where to get help if you think you've been a victim of a scam.

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